Terms of Service

Definitions

In this document, the following words have these meanings:

• Buyer: the person or organization purchasing the Goods.
• Goods: the products and services CARTOR provides to the Buyer.
• Intellectual Property Rights: designs, know how, and other intellectual property rights that may exist anywhere in the world.
• Seller: CARTOR (doing business as CARTOR).

General

These Terms apply to every sale or exchange of Goods between the Seller and the Buyer. They replace any other terms the
Buyer may send or refer to, unless the Seller agrees to those terms in writing.

Any change to these Terms is only valid if the Seller agrees in writing.

By creating an account with CARTOR or placing an order, the Buyer agrees to these Terms. This also includes any proposal,
invoice, or written scope shared for a specific order.

Price and Payment

Prices are based on the listed price minus any discount that has been agreed in writing. Prices do not include VAT, sales
tax, shipping, duties, or other extra costs unless we clearly state otherwise in writing.

Payment options may include PayPal, Stripe, Authorize.Net, and check, or other methods we may offer. Any payment plan,
partial payment, or credit option is offered only if we approve it.

If payment is not received by the due date, we may request full payment before continuing with production or delivery. We
may also pause delivery until payment is received.

Description

Product descriptions and specifications are provided to help identify the Goods. Minor variations may happen due to
materials, production methods, and finishing.

Samples

If a sample or prototype is shown, shipped, or reviewed, it is for reference. The final bulk order may differ slightly due
to the creative process, material differences, manufacturing, and shipping conditions.

Samples and prototypes are not final products. They may not match the exact finishing and quality checks of the final
delivery.

Delivery, Cancellation, and Refund Policy

Delivery dates are estimates unless we agree on a fixed date in writing. We will aim to deliver on time, or as close as
reasonably possible to the agreed timeline.

Revisions are not guaranteed. If we offer revisions, they may come with extra cost and timeline changes depending on the
request.

Unless we confirm otherwise in writing, all sales are final. If the Buyer cancels after payment is approved, we may not be
able to refund the payment because work and costs may already be committed.

If we approve a refund, it may be reduced by costs already spent on the project. These costs can include design time,
setup, materials, production, processing fees, and shipping related costs.

Customer Reviews and Marketing Use

If the Buyer shares a review, product photo, or product video, the Buyer gives CARTOR permission to use that content for
marketing, including on our website, email campaigns, and social media. If you want your name or business name kept private,
please tell us in writing.

Communications Consent

When you submit a form or contact us, you are requesting that we respond to your inquiry. We may contact you for order
updates, quotes, and important service messages. Where required by law, you will also have the option to opt out of
non essential marketing messages.

Acceptance of Terms

Placing an order, making a payment, or continuing a project with CARTOR means you accept these Terms.

Risk

Risk transfers to the Buyer when the Goods are received. If the Buyer collects the Goods, risk transfers when the Goods are
handed over or set aside for pickup, whichever happens first.

Title

Ownership of the Goods transfers to the Buyer only after full payment is received.

Limitation of Liability

Our liability to the Buyer will not exceed the total amount paid for the order. This section does not limit liability for
death or personal injury caused by negligence where the law does not allow such limitation.

Intellectual Property Rights

Unless both parties agree differently in writing, the intellectual property created specifically for the Buyer as part of
the delivered Goods becomes the property of the Buyer or the end user.

We will take reasonable steps to help execute these rights when needed, including signing standard documents where
applicable.

If the Buyer provides any text, claims, or materials to be used on the Goods, the Buyer is responsible for their accuracy
and compliance.

Force Majeure

We are not responsible for delays or failure to perform caused by events outside our reasonable control. This includes
natural disasters, strikes, shipping delays, accidents, war, fire, equipment breakdown, and shortages of materials.

If such a delay continues for an unreasonable period, we may end the contract without liability.

Relationship of Parties

This agreement does not create a partnership, joint venture, or agency relationship between the Buyer and the Seller.

Assignment and Subcontracting

The Buyer may not transfer this contract without written consent from the Seller.

The Seller may subcontract parts of the work when needed to fulfill the order properly.

Waiver

If either party does not enforce a term at any time, it does not mean that party gives up the right to enforce it later.

Severability

If any part of these Terms is found invalid or unenforceable, the remaining sections will still apply.

Governing Law and Jurisdiction

Unless stated otherwise in writing, any legal matter will be handled in Florida, United States, and under the laws of the
United States.

Address

Contact Us

If you have questions about these Terms, please call +1 834 123 456 789 or email
sales@cartor.com.

Last Updated

February 17, 2026