By visiting and using the Cartor website, you agree to the privacy practices described on this page. We take your privacy seriously and handle your information responsibly. Any information we collect to process an order, respond to a request, or support you as a customer is used only for customer service, order processing, delivery coordination, and improving your experience. We do not sell or trade your personal information to third parties.

We may disclose information if required to do so by law, to protect our rights, safety, and property, or to protect other visitors and users. We may also disclose information when we have a good-faith belief that disclosure is necessary to comply with legal processes such as a court order, subpoena, or other legal request.

Information Collection

We collect information when you register on our website, request a quote, place an order, fill out a form, respond to a survey, contact us through email or live chat, or use other features on our site. Depending on the interaction, we may collect details such as your name, email address, phone number, shipping address, company name, and order specifications.

You may browse our website without providing personal information. Like many websites, we also use cookies and similar technologies to improve website performance and understand how visitors use our pages. Please see the Cookies section below for details.

How We Use Your Information

We may use the information we collect for the following purposes.

• To provide customer support and respond to your questions, inquiries, or quote requests.
• To process orders, payments, and deliveries, and to communicate important updates related to your order.
• To personalize your experience and show content and packaging options that match your interests.
• To improve our website, services, product offerings, and customer experience based on feedback and usage trends.
• To run surveys, promotions, or site features when you choose to participate.
• To send service-related messages such as order confirmations, delivery updates, policy changes, or important announcements.

If you choose to subscribe to our emails, we may send you updates, offers, or packaging-related information. If you prefer not to receive marketing emails, you can opt out anytime using the unsubscribe link in our emails or by contacting us directly.

Information Sharing

Cartor does not sell, rent, or trade your personal information to third parties. We may share limited information only when needed to provide our services, such as with shipping and logistics partners for delivery, or with service providers that help us operate our website and communications. These partners are expected to handle your information responsibly and only for the purpose of providing their services.

Information Protection

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, alteration, or disclosure. Access to customer information is restricted to authorized personnel only.

Our website may use SSL encryption to help protect data sent through online forms. However, no method of transmission over the internet is fully secure. While we work to protect your information, we cannot guarantee absolute security for information transmitted online.

Cookies

Yes, we use cookies.

Cookies are small files stored on your device that help websites function properly and improve user experience. Cookies allow us to recognize your browser, remember preferences, analyze traffic, and improve site performance. Some features of the website may not work properly if cookies are disabled.

You can choose to disable or delete cookies through your browser settings. Every browser is different, so please check your browser help section for instructions. If you turn off cookies, you can still use many parts of our website, but some features may be limited.

Contact Us

If you have any questions about this Privacy Policy or how Cartor handles your information, please contact us using the details below.

Email: sales@cartor.com
Phone: +1 800 725 9660

Last Updated: March 5, 2026